Staying safe on the road

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Many of you will have seen in the news recently that knife crime in London is at the highest rate in over 10 years. This is deeply worrying to us. Riding around London is how you work every day. And it is unacceptable that you ever feel unsafe as a result of crime, or threat of crime, while working with us.

Tragically, one of our riders, and friends, Taki Boudhane was a victim of this knife crime. He lost his life in a shocking, unprovoked attack earlier this month. This was a senseless loss of someone who was simply working to support himself and his family. We were angered, shocked and upset to hear this tragic news. We have of course been in regular contact with Taki’s family and we are doing everything we can to ensure that his family is supported.

We also want you to know that we will do everything we possibly can to ensure the safety of every rider working with us. We will meet and work with all the relevant authorities, from the Mayor of London to the Home Office to express these concerns on your behalf.

In addition, to prioritise your own safety, please remember the following information:

  • Safety first. Your personal safety is always the most important thing. You can unassign yourselves from any order and you never have to work in a specific area if you feel unsafe.
  • Call the police. The quickest way to get urgent help is to call the police on 999. You can also report crimes after they’ve taken place by calling 101, or report online at
  • Importantly, let us know. Once you’re safe you can call rider support on 020 3699 9977 or email [email protected] to report any issues or concerns.

We will not tolerate threats or violence against riders – an attack on one rider is an attack on all of us. We will work with the police to fully investigate any incidents we become aware of and continue to support riders in every way we can.

Feeling unsafe is not acceptable and we will continue to work together to ensure that this changes.