Swapping places at Byron

For one day only, riders and restaurant staff swapped places to see what it’s like being on the other side of the kitchen.

Lucy, Jan and Melvin donned their aprons, while Byron staff strapped on a backpack to go out and do deliveries.

 

So what’s next?

There was a lot to learn for everyone – and everyone left with a new appreciation of how difficult it is on the other side.

But we’ve got some good news coming out of this! Byron are now looking to:

-Develop new training for the staff to support working with Deliveroo riders.
-Look at designing new holders for milkshakes
-Introduce dedicated Deliveroo members of staff at peak times.

And we’ve already managed to send lots of Byron stores new thermal bags to make getting top quality kit even easier for you – it’s a win-win!

Keep an eye out for the next restaurant swap we do.