Rider Info Centre

Read our latest articles for hints and tips on the best ways to make the most of riding with Deliveroo.

August 17, 2017

Rider info: Welcome to Deliveroo

Everything you need to know about riding with us Read More

August 17, 2017

Bicycle safety training and tips

Important safety tips for cycling on the road Read More

August 17, 2017

Scooter safety training and tips

Important safety tips for riding your scooter on the road Read More

Rider Safety

November 16, 2017

Keeping you safe on the road

Your safety is our priority and we’ve stepped up our measures. Read More

July 28, 2017

Reporting crime to the police

Police advice on what to do in case of an emergency. Read More

July 28, 2017

Safety update from Will Shu

Your safety is our priority, tell us your concerns and help us take action. Read More

Scooter Safety

August 17, 2017

Signs and hazards (Scooters)

Now you're on the road, there are some important things to remember Read More

August 17, 2017

Junctions and filtering (Scooters)

Keeping yourself alert and aware on the road Read More

August 17, 2017

Preparing for deliveries (Scooters)

Safety first, we want you to be prepared for being on the road Read More

Bicycle Safety

August 17, 2017

Preparing for deliveries (Bicycles)

Safety first, we want you to be prepared for being on the road Read More

August 17, 2017

Junctions and more (Bicycles)

Let's look at some common road maneuvers Read More

August 17, 2017

Signs and hazards (Bicycles)

Now you're on the road, there are some important things to remember Read More

Deliveries

August 17, 2017

Rider info: Receiving an order

What you need to prepare to receive and deliver orders Read More

August 17, 2017

Rider info: Delivering the order

Go home knowing you have put a smile on your customers faces Read More

August 17, 2017

Rider info: Delivering alcohol

If you are delivering alcohol, you must comply with the law Read More

Using the app - Self-serve booking

October 1, 2017

Self-Serve Booking - Fee per delivery

Learn about self-serve booking for fee per delivery riders. Read More

October 1, 2017

Self-Serve Booking - Hourly

Learn how the new Self-Serve Booking works if you are an hourly rider. Read More

Using the app - Deliveries

August 22, 2017

How to use the app - Fee per drop riders

Try out the Rider App if you're a rider on a fee per drop model Read More

August 22, 2017

How to use the app - Hourly riders

Try out the Rider App if you're a rider on a hourly fee model Read More

Vehicle checks and health & safety

August 23, 2017

How to do bicycle checks before you ride

Vehicle checks ensure your vehicle is safe for the road Read More

August 23, 2017

How to do scooter checks before you ride

Vehicle checks ensure your vehicle is safe for the road Read More

August 17, 2017

Rider info: Health and safety

Hygiene, health and safety on the road Read More

Further info

August 17, 2017

Roo Community

An introduction to our fantastic Roo Community Read More

August 17, 2017

Got a question? Get in touch

Where to find all the information you'll need Read More

August 17, 2017

Rider info: How to use substitutes

Having someone else provide their services to Deliveroo on your behalf Read More