Report your safety concerns

If you feel unsafe or threatened by someone while out on delivery, you can report it in the app

Use the order rating function to select ‘safety concern’ and add details about any issue that you encounter. We will be sharing information collected with local councils and the police to flag problem hotspots and keep you safe.

Your safety is our priority. We want to give you all the tools required to report concerns and help us act to keep you safe and look forward to hearing what you think.