Deliveroo Riders

Events, competitions, discounts… there’s a whole lot going on for Deliveroo riders. Keep up to date with the latest and greatest here.

May 2020 Staying safe during COVID-19 – UPDATES

Information on protecting yourself and others from coronavirus

May 2020 Accessing Government Support – COVID-19

It’s now easier to get support through the benefits system.

Mar 2020 Contact-free deliveries – COVID-19

We’re launching contact-free delivery. Here’s how it works.

Jun 2020 Virtual Rider Awards 2020

The Rider Awards are back!

Jun 2020 Try out your new heatmap

From today you’ll see a new and improved heatmap in the app for you to use on the road

May 2020 A message from the England Teams

Harry Kane, Trent, Alexander Arnold, Steph Houghton and Nikita Parris

Apr 2020 Staying safe this Ramadan

Tips from Deliveroo riders

Apr 2020 What to do when you can’t reach a customer

We’ve built a new step-by-step process into the rider app.

Mar 2020 COVID-19 (Coronavirus) FAQs

Find the answers to your questions here.

Feb 2020 We’re partnering with Saturday Night Takeaway!

Find out about your chance to win by delivering a Saturday night takeaway

Feb 2020 A guide to converting your own e-bike

An easy and affordable way to get into e-vehicles.

Feb 2020 Rider Swap – Amsterdam

Win the chance to ride in Amsterdam

Feb 2020 Deliveroo x Missing People

Use your Deliveroo bag to help us find missing people

Feb 2020 Using an e-vehicle


Rental offers to make going green even easier

Jan 2020 Staying safe on the road

We will do everything we possibly can to ensure the safety of every rider working with us.

Jan 2020 Top tips for maximising your fees

Here are some of the best ways to earn more on the road.

Jan 2020 How do clusters of zones work?

In some places we offer orders from nearby zones to give you more choice

Dec 2019 Here’s what happened at the Rider Races 2019

See who came out on top at the Grand Final.

Dec 2019 Winter fee dates

As the festive period approaches and bank business hours change, we want to make sure you’ll be paid on time.

Nov 2019 Road Safety Week 2019


See what’s happening for Road Safety Week 2019

Nov 2019 Our first rider-restaurant swap

Find out what happened when riders swapped places with staff at Byron

Oct 2019 Renting an e-bike with Bolt

Rental offers to make going green even easier

Oct 2019 Renting an e-bike with ETT

Rental offers to make going green even easier

Oct 2019 Renting an e-scooter with Elmovo

Rental offers to make going green even easier

Oct 2019 Renting an e-scooter with GreenMo

Rental offers to make going green even easier

Oct 2019 Calum and Oli ride 1000 miles for charity

They rode all the way from North Macedonia to Hungary

Sep 2019 Your questions (September 2019)

We recently received a number of questions via email from riders.

Sep 2019 Portify – deals, discounts and more

Get money off everyday perks, and tools to help you keep more money.

Sep 2019 Meet your 2019 Rider Races finalists

Who’s representing your region in the 2019 Rider Races final?

Aug 2019 Deliveroo Rider Relay – UK Food Tour

For the first time ever we’re attempting a UK-wide rider relay.

Jul 2019 The second annual Rider Awards

Check out the celebrations from the 2019 Rider Awards

Jul 2019 Message customers from the app

Choose a prewritten message to start chatting with customers in the app.

Jun 2019 The 2019 Rider Awards are here!

We’re here to celebrate amazing riders – and we need your help.

May 2019 Win an iPhone XS worth £999

Just sign up to Portify today and enter the prize draw.

May 2019 The Big Pitch – Deliveroo Rider Academy

We’re offering riders the chance to pitch their idea to investors

Apr 2019 Tech round-up: restaurant wait times

Find out how we work out when an order should be ready to collect.

Apr 2019 Tips for Ramadan: taking breaks

Here are a few tips to look after yourself during Ramadan.

Apr 2019 Ramadan water and date giveaway

We’re giving away water and dates during Ramadan in London.

Apr 2019 Announcing the 2019 Rider Races

Sign up now to see if you’ve got what it takes

Mar 2019 Dartford: Bluewater Shopping Centre

Picking up orders from Bluewater

Mar 2019 5 reasons to switch to an electric bike

Deliver more orders, earn more fees. Ride further, faster, for longer

Feb 2019 Tech round-up: what do customers see?

Find out what a customer sees when you’re on an order.

Feb 2019 Leeds: Elland Road

Delivering to Leeds United Football Club

Feb 2019 50% off cycling safety accessories from CYCL

Get 50% off WingLights LED turn signals and mirrors for bicycles.

Feb 2019 40% off cycle security locks from Hiplok

Take a look at the products discounted exclusively for riders.

Feb 2019 £10 off RideTo motorcycle training

Train at one of RideTo’s 105 UK locations.

Feb 2019 Up to 50% off Beryl Bike lights!

Get up to 50% off top of the range lights exclusively for riders.

Feb 2019 Power your ride with e-bike rental scheme

Pay a low daily fee to use an e-bike designed specifically for couriers.

Feb 2019 Canterbury: High St

How to ride safely in and around Canterbury

Feb 2019 30% off Quad Lock for riders

Quad Lock is the most secure smartphone mount around.

Jan 2019 Walton-on-Thames: parking on private property

Please be mindful of standing or parking on private property.

Jan 2019 Notting Hill: being mindful of pedestrians

Riders must not ride bicycles, scooters or mopeds across this pavement.

Jan 2019 5 reasons to switch to an e-scooter or e-motorbike

No petrol, less maintenance, avoid taxes and tolls.

Jan 2019 The Ultra Low Emission Zone is coming to London

The ULEZ will be in place in central London from 8 April 2019.

Jan 2019 Complete your tax return with TaxScouts

Tax Return on your mind? Get it sorted in minutes.

Jan 2019 Claim your free drink from KFC every day!

Stay refreshed with your free hot or cold drink

Jan 2019 Caring for your kit


Our tips for keeping your kit in tip top condition

Jan 2019 50% off a power pack to keep you charged!

Get an exclusive 50% off the Sport 25 power pack by Powertravellar.

Jan 2019 Your responsibility when working with substitutes

It’s your responsibility that your substitute meets all of the Deliveroo requirements.

Jan 2019 6 reasons to use your thermal bag

Find out why using your Deliveroo thermal bag is so important.

Jan 2019 Deliveroo, riders and the community

We want to do the right thing by the communities where we work.

Dec 2018 Tech round-up: your year with Deliveroo

What were the most popular dishes you delivered this year?

Nov 2018 Tech round-up: hints and tips

Check out these ways to maximise your time while working

Nov 2018 Staying safe on the road

Simple tips to help you think about yourself and others whilst on the road.

Nov 2018 Staying safe on the road this winter

Tips and tricks to make sure that you’re prepared to ride safely.

Nov 2018 Help find a missing person this December

We’re partnering with Missing People UK and you can get involved.

Nov 2018 Rider info: Working with substitutes

Having someone else provide their services to Deliveroo on your behalf

Nov 2018 Four tips to keep your vehicle safe

Top tips from The London Metropolitan Police.

Nov 2018 Knowing when to swipe

Swiping at the correct time at each stage of your delivery helps us improve your experience, and lets the customer know when to expect you.

Oct 2018 Tech round-up: Vehicle choice

Find out the factors that decide which rider gets offered each order.

Oct 2018 Hampstead: Heath Street

Information about parking restrictions in Heath Street.

Oct 2018 Horsham: Cycle maps

Information about riding around Horsham town centre.

Oct 2018 Hull: Margaret Moxon Way

Information about riding around the bus interchange in Hull.

Oct 2018 Edit your details in the app

Change your phone number and email without emailing Support

Sep 2018 Tech round-up: how the restaurant tablet works

Find out what the restaurant sees when you’re on an order.

Sep 2018 Free access to 100s of courses and scholarships

Online courses and degree qualifications now available.

Sep 2018 Our first ever Rider Awards!

We celebrated all the good that you do at our first Rider Awards.

Aug 2018 Tech round-up: app updates!

Rounding up some smaller tech updates

Jul 2018 Tech round-up: feedback loops

Find out how your feedback directly helps us improve

Jul 2018 Rory cycles from Land’s End to John O’Groats

Apply and you could receive charity sponsorship!

Jul 2018 South Kensington and Chelsea

Motorcycle parking bays are available in Courtfield Road.

Jul 2018 2018 Deliveroo Rider World Cup

In July 2018 we kicked off Deliveroo’s first ever Rider World Cup

Jul 2018 App updates: can’t reach the customer?

Prompt the customer or leave their food in a safe place.

Jul 2018 Information about delivery fees

New fees are based on the distance and time each delivery takes

Jun 2018 Tech round-up: Getting the right number of riders

Find out how we use data to get the right number of riders on the road.

Jun 2018 Riders join us for lunch with Will

13 riders joined us in Deliveroo HQ for lunch with our founder and CEO

Jun 2018 Leeds: White Rose Shopping Centre

Find out where to park at the White Rose Shopping Centre

Jun 2018 London: Notting Hill/Paddington

Information and maps showing where to park in Westbourne Grove.

Jun 2018 Cycle safety courses in Surrey

Cycle safety training provided by Surrey County Council.

Jun 2018 Nottingham: Cornerhouse centre

Where to park and find restaurants in the Cornerhouse.

Jun 2018 An easy way to track your earnings

How to see a breakdown of all your orders and fees.

Jun 2018 Tech round-up: Statistics – your questions answered

Find out more about how your in-app statistics work.

May 2018 Your free rider insurance policies

Market-leading cover to protect you when you’re on the road with us.

May 2018 Manchester: Trafford Centre

Check out new areas opening across the city in June.

May 2018 Protecting data your data and privacy

Information on how we protect personal data.

May 2018 We’ve got your back with free insurance

We’re giving riders free accident insurance to protect you on the road.

Apr 2018 Tech round-up: Hints and tips

Here’s some ideas to make riding easier.

Apr 2018 Riders meet Will Shu for lunch

We welcomed a riders to Roo HQ to chat with Will.

Apr 2018 Scott’s charity sponsorship ride

We love to support riders who take part in charity events.

Apr 2018 App updates: smarter swipes and zone centres

It’s easier than ever to get online and receiving orders.

Mar 2018 Tech round-up: Stacking orders

Find out why Frank sometimes gives you multiple orders to deliver.

Mar 2018 App update: Long wait times? Unassign yourself

Unassign yourself at the restaurant if you’ve been waiting too long.

Mar 2018 We’re celebrating International Women’s Day

Meet some of the brilliant women that ride with us around the world.

Mar 2018 Competition: Lunch with Will Shu

This competition has now closed – stay tuned.

Mar 2018 Meet our 2018 sponsorship recipients

£50 and £100 sponsorships still available. Apply now.

Mar 2018 Great food shouldn’t cost the earth

Learn how Deliveroo is taking steps to help our environment.

Mar 2018 Use the app to see when you can earn more

Use the app to see when and where you can earn extra fees

Feb 2018 Launching new London zones

See which new zones are opening, and what zones are expanding.

Feb 2018 Deliveroo is five years old today

Deliveroo’s five today! And we want to start by thanking riders.

Feb 2018 Tech round-up: when do you offer an order?

Find out how the algorithm works out when you offer you an order.

Feb 2018 Ask us anything – answers to your questions

Here are the most popular questions you asked

Jan 2018 Tech round-up: Why am I offered specific orders?

Find out how the algorithm matches riders with restaurant orders.

Jan 2018 2018 Deliveroo Rider Races

50 riders raced to be crowned the UK’s fastest at our first Rider Races!

Jan 2018 Sponsorship: Want £1,000 for charity?

Riders could win a £1000 donation to charity.

Jan 2018 Deliveroo Rider Races: the competitors

All riders are welcome to come on January 17 and cheer them on.

Dec 2017 Sponsorship: Henry Fairey does Movember

Henry joined mo-growers raising awareness for men’s health.

Dec 2017 Update: Deliveroo by numbers

Check out some of the key delivery facts from the last three months

Dec 2017 News: How to take admin off your plate with Tide

Tips on how to make your business finances easier.

Dec 2017 Road Safety Week 2017 review

Find out how we marked Road Safety Week

Dec 2017 Sponsorship: Pedal the Pond

Friends, Paddy, Hec, Henry and Max have set a groundbreaking challenge, motivated by a desire to get people talking about their mental health.

Dec 2017 Perk: Make your bike electric with Pushme

Turn your bike to electric in seconds – never run out of power again.

Nov 2017 Keeping you safe on the road

Your safety is our priority and we’ve stepped up our measures.

Nov 2017 Deliveroo meets: Torrell, Sheffield

Rider Torrell talks about breakdancing, his goals and riding for Deliveroo.

Oct 2017 iSmash

Get your phones and tablets repaired across the UK

Oct 2017 Events: Rider lunch with Will

Our Co-founder and CEO, Will Shu, hosted the first Rider Lunch at the Deliveroo headquarters in London.

Oct 2017 Deliveroo meets: Keir, Lincoln

Keir talks violin making, the outdoors and how Deliveroo provides him the flexibility and certainty to earn whilst keeping his craft alive.

Oct 2017 Self-Serve Booking – Hourly

Learn how the new Self-Serve Booking works if you are an hourly rider.

Oct 2017 Self-Serve Booking – Fee per delivery

Learn about self-serve booking for fee per delivery riders.

Sep 2017 Using your new JEEMAK Vision 4K camera

Some handy tips and tricks on how to get the most out of your camera

Aug 2017 How to do scooter checks before you ride

Vehicle checks ensure your vehicle is safe for the road

Aug 2017 How to do bicycle checks before you ride

Vehicle checks ensure your vehicle is safe for the road

Aug 2017 How to use the app – Fee per drop riders

Try out the Rider App if you’re a rider on a fee per drop model

Aug 2017 How to use the app – Hourly riders

Try out the Rider App if you’re a rider on a hourly fee model

Aug 2017 Deliveroo meets: Peace, London

Peace talks London life, football coaching and Deliveroo.

Aug 2017 Preparing for deliveries (Bicycles)

Safety first, we want you to be prepared for being on the road

Aug 2017 Help

Where to find all the information you’ll need

Aug 2017 Rider info: Delivering the order

Go home knowing you have put a smile on your customers faces

Aug 2017 Rider info: Receiving an order

What you need to prepare to receive and deliver orders

Aug 2017 Rider info: Delivering age-restricted products

If you are delivering alcohol, you must comply with the law

Aug 2017 Rider info: Health and safety

Hygiene, health and safety on the road

Aug 2017 Bicycle safety training and tips

Important safety tips for cycling on the road

Aug 2017 Junctions and more (Bicycles)

Let’s look at some common road maneuvers

Aug 2017 Signs and hazards (Bicycles)

Now you’re on the road, there are some important things to remember

Aug 2017 Scooter safety training and tips

Important safety tips for riding your scooter on the road

Aug 2017 Junctions and filtering (Scooters)

Keeping yourself alert and aware on the road

Aug 2017 Signs and hazards (Scooters)

Now you’re on the road, there are some important things to remember

Aug 2017 Preparing for deliveries (Scooters)

Safety first, we want you to be prepared for being on the road

Aug 2017 Rider info: Welcome to Deliveroo

Everything you need to know about riding with us

Jul 2017 Reporting crime to the police

Police advice on what to do in case of an emergency.

Jul 2017 Launching rider safety drop-ins

We’ll be hosting these drop-ins in various locations around London.

Jul 2017 The Met’s ‘Be Safe’ campaign

Official safety advice from the Met Police.

Jul 2017 Safety update from Will Shu

Your safety is our priority, tell us your concerns and help us take action.

Jul 2017 Report your safety concerns in the app

Feel unsafe while on delivery? Report it in-app.

Jun 2017 Deliveroo meets: Benjamin, Tour de Bristol

Benjamin from Bath is riding the 100km Tour de Bristol!

Jun 2017 Deliveroo meets: Luca, world record ergo

Luca and Will are rowing for NSPCC & Worcester Rowing Club.

Jun 2017 Deliveroo meets: Greg, 2000km cycle

Greg and team cycle from the hook of Holland to Rome!

Jun 2017 Deliveroo meets: Eamonn, 110 mile cycle challenge

Father and son, Mick and Eamonn, are raising money for Recovery Haven.

Jun 2017 Deliveroo meets: James, riding London to Paris

The 300 mile ride will raise funds and awareness for Teenage Cancer Trust.

May 2017 Deliveroo meets: Jonathan Beckett

Jonathan shares some tips about how to stay energised on the road!

May 2017 Sponsorship Stories: Well done Adam!

Adam ran a 156-mile ultramarathon across the Sahara Desert!

Apr 2017 Deliveroo meets: Jamie, Half Marathon

Jamie ran with a Deliveroo bag on his back!

Mar 2017 Rider Moments Focus Group

This competition is now closed. A focus group with a twist!

Feb 2017 Deliveroo meets: Jatin, business owner

Jatin is a rider and food business owner on Tottenham Court Road.

Feb 2017 Deliveroo meets: Glauco, Law Masters

Glauco left his job at a large tech firm in Sao Paulo to pursue his dream.

Feb 2017 Deliveroo meets: Jack Peacock

Jack works in New Business for digital marketing agency, Brainlabs.

Jan 2017 2016 Deliveroo by numbers

Some fun facts to show you just how busy Roos have been.

Jan 2017 Cycle Junxion: London

Cycle Junxion is a bicycle store based in London

Jan 2017 Cycle Fix: London

Cycle Fix is a bike store based in Southwark

Jan 2017 SBC Cycles: London

Check out SBC for repairs, sales, and servicing

Jan 2017 Hackney Cycles: London

Find out more about Hackney Cycles products and services

Jan 2017 Pedal It: London

Pedal it is a cycle store based in Lewisham

Jan 2017 Fuelit

Discover some of the best sports nutrition products

Jan 2017 Fosters Cycles

Find out more about Ken Fosters Cycles

Jan 2017 Biketart: Canterbury

Biketart is a bike store based in Canterbury

Jan 2017 Pedal Back Café: London

Sit back and relax at the Pedal Back Cafe

Jan 2017 Sterling Bikes: London

Motorcycle and scooter specialist based in North West London

Jan 2017 Bikeworks: London

Bikeworks is a bike shop based in Bethnal Green

Jan 2017 Pop-Up Bikes: Manchester

Popup Bikes is Manchesters original cycle café

Jan 2017 Restaurants: Manchester

Take a look at some of the best restaurants in Manchester

Jan 2017 Tutorfair

Learn more about Tutorfairs learning services

Jan 2017 Azimo

Azimo is the faster, cheaper and safer way to transfer money

Jan 2017 20% off at Gourmet Burger Kitchen

Dining in at Gourmet Burger Kitchen across the UK

Jan 2017 25% discount at Pizza Express

Dine in at Pizza Express across the UK and tuck into a delicious pizza.

Jan 2017 Hiplok

Hiplok’s line of quality bike locks are designed for riding, built for security.

Dec 2016 Deliveroo meets: Ben, combating homelessness

Ben is helping to combat homelessness in Lytham St Annes.

Dec 2016 Deliveroo meets: Imogen, actor

Imogen, loves how Deliveroo flexibility works around her acting career.

Dec 2016 Deliveroo meets: Fabio, London to Portugal

Fabio rode his scooter from London to Portugal for Cancer Research UK.

Nov 2016 Staying safe this winter

Your safety is our number one priority. Here are some safety tips.

Sep 2016 Sponsorship Stories: Norbert

Norbert is a #Heroo who completed the Half Ironman Transfier Triathlon.

Sep 2016 Sponsorship Stories: Josh and Dominic

600km from London to Amsterdam, raising money for WaterAid.

This isn't everything!

Access 100s of discounts and budgeting tools through Portify with Deliveroo.

Don't have an account yet? Get one here